Good to Know
Policies & FAQs
Everything you need to know before your visit.
Salon Policies
Appointments
By appointment only. All new appointments require a valid card on file. We recommend booking in advance to secure your preferred stylist and time.
Cancellation Policy
Glossed Beauty maintains a 24-hour cancellation policy. If a cancellation occurs within 24 hours of the scheduled service, 50% of the total service fee will be invoiced. No-shows will incur a charge of 75% of the total service fee. Cancellation policies may vary by stylist. Please contact your stylist directly for their exact policy details.
Late Arrivals
If you arrive more than 15 minutes late, your appointment may need to be rescheduled to ensure quality service for all guests.
Pricing
Prices may vary by stylist. Each of our beauty professionals is independent and manages their own service pricing. Please contact your stylist directly or use their booking link for exact pricing.
Pet Policy
For the comfort and safety of all guests, only service animals are permitted in the salon.
Children & Guest Policy
We kindly ask that children and additional guests remain in the designated waiting area during services. For the safety and comfort of all guests, children must be supervised at all times.
Service Redo Policy
If you are not fully satisfied with your service, please contact your stylist within 7 days of your appointment. We will work with you to make it right.
Retail Return Policy
Retail products may be returned or exchanged within 14 days of purchase with a receipt. Products must be unused and in original packaging.
Frequently Asked Questions
How do I book an appointment?
Visit our Book page to find your stylist's individual booking link or contact information. Each stylist manages their own schedule and pricing independently.
What if I'm a new guest?
Welcome! We recommend visiting our New Guests page for a full walkthrough of what to expect. You can also browse our Glossed Girls page to find the right stylist for you.
Do you offer bridal services?
Yes! Visit our Bridal page for details on bridal styling, trials, and bridal party services. We recommend booking as early as possible to secure your date.
Can I request a specific stylist?
Each stylist has their own booking link or contact information.
Where are you located?
We're located at 2200 Dickinson Rd, Unit 19, De Pere, WI 54115. Visit our Contact page for directions and more details.