Legal

Privacy Policy

Effective Date: March 23, 2026

This policy explains how Glossed Beauty collects, uses, and protects data connected to internal staff operational messaging.

Information We Collect

  • Employee/staff name and role.
  • Mobile phone number used for internal operational alerts.
  • Consent decision data tied to each user profile, including whether consent was agreed or declined.
  • Consent metadata including consent timestamp and consent version when agreement is captured.
  • Message delivery metadata such as date, time, and delivery status.

How Opt-In Consent Is Collected

  • An admin creates or edits each user in the internal portal.
  • The portal displays a user-specific SMS checkbox with dynamic language: I, [USER_NAME], agree to receive SMS messages from Glossed Beauty.
  • Selecting the checkbox immediately opens a full SMS disclosure modal.
  • Consent is stored only when the admin explicitly selects Agree in that modal; Decline keeps SMS disabled.
  • Glossed Beauty never enables or sends SMS for a user unless stored consent exists in that user's portal record.

How We Use Information

  • To send operational salon notifications such as front-desk check-in alerts.
  • To support internal staff communication and scheduling workflows.
  • To monitor reliability and troubleshoot message delivery issues.

SMS Consent and Non-Sharing

  • Mobile phone numbers and SMS opt-in data are used only for internal operational messaging.
  • Glossed Beauty does not sell, rent, or share mobile numbers or SMS consent with third parties, affiliates, or partners for marketing or promotional purposes.
  • We share SMS data only with service providers required to deliver messages (for example, messaging platform and carrier partners) and only for delivery/operational purposes.

Message Frequency and Rates

  • Message frequency varies based on appointment and salon activity.
  • Message and data rates may apply according to each user's mobile plan.

Opt-Out and Support

  • Users may opt out of SMS messages at any time by replying STOP.
  • After opt-out, users will not receive SMS alerts unless they opt in again.
  • Users may request help by replying HELP or by contacting hello@glossedbeautygb.com.

Consent Verification and Record Retention

  • We retain consent records and related messaging logs as needed for compliance, audit, and dispute handling.
  • Consent records include the explicit agreement state, consent timestamp, and consent version captured in the portal workflow.

Data Retention and Security

  • We retain data only as needed for business operations, compliance, and auditability.
  • We use reasonable administrative and technical safeguards to protect stored information.

Policy Updates

  • We may update this Privacy Policy from time to time.
  • Material updates will be reflected by revising the effective date on this page.

Related Legal Pages

Review our SMS disclosures and terms here:

Contact

Questions about this policy can be sent to hello@glossedbeautygb.com.